for Flawless Earth (flawlessearth.co.za)
This Privacy Policy outlines the collection, usage, and sharing of your personal information when you visit or make a purchase from our website flawlessearth.co.za (referred to as the “Site”).
Collection of Personal Information
Upon visiting the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate through the Site, we gather information about the specific web pages or products you view, as well as the referring websites or search terms that led you to our Site. We refer to this collected information as “Device Information.”
The collection of Device Information is facilitated through various technologies, including “cookies,” which are data files containing unique identifiers placed on your device or computer. We also use “log files” to track actions on the Site, recording data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Additionally, electronic files such as “web beacons,” “tags,” and “pixels” are utilised to gather information about your browsing activities on the Site.
Furthermore, when you make a purchase or attempt to do so on our Site, we collect specific information such as your name, billing address, shipping address, email address, and phone number. This information is referred to as “Order Information.”
WE DO NOT COLLECT PAYMENT DETAILS SUCH AS CREDIT, DEBIT CARD OR EFT INFORMATION.
The term “Personal Information” mentioned in this Privacy Policy encompasses both Device Information and Order Information.
Utilisation of Personal Information
The Order Information collected is primarily used to fulfil any orders placed through the Site. This includes processing payment information, arranging shipping, and providing invoices and order confirmations. Moreover, we employ the Order Information to:
- Communicate with you regarding your order;
- Assess orders for potential risk or fraudulent activity; and
- Provide you with information or advertisements related to our products or services based on your preferences.
The Device Information we collect is utilised to screen for potential risks and fraudulent activities, specifically by analysing IP addresses. Additionally, this information is used in a general sense to improve and optimise our Site. For instance, we generate analytics to understand how customers browse and interact with our Site and evaluate the effectiveness of our marketing and advertising campaigns.
Sharing of Personal Information
To assist us in utilising your Personal Information as described above, we may share it with select third parties. Moreover, we may share your Personal Information when required by applicable laws and regulations, in response to a lawful request for information such as a subpoena or search warrant, or to protect our rights.
POPI ACT
By viewing this website you hereby acknowledge that you have read and understand the Protection of Personal Information (POPI) disclaimer. Flawless Earth shall take all reasonable measures to protect the Personal Information of Data Subjects in our care.
For the purpose of this disclaimer “Personal Information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act 4 of 2013 (“POPI”).
The PAIA and POPI Acts are available online at www.gov.za/documents/acts
According to these definitions, personal information refers to information that relates specifically to information that can identify a living person, such as name, age, gender, identity number, email address etc.
Flawless Earth, collects, stores and uses your information primarily for the following purposes:
• To provide services to you as instructed and requested by you
• To compile non-personal statistical information about browsing habits, click patterns and access to this website
Whenever you use our website, complete an application form, contact us electronically or use one of the services offered by us, we will collect your personal information. The information we maintain concerning our clients is treated as confidential and protected with the necessary safety measures.
Should you have any queries relating to our compliance with the above mentioned legislation kindly contact our Information Officer at admin@flawlessearth.co.za
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.